Arkansas Independent Choices

Employees will be able to submit their time electronically through PPL’s Time4Care mobile application. PPL also has an alternative method for you to clock in and out if you do not have internet or cell service.

Yes. EVV is required for providers in the Independent Choices program. Providers will use PPL’s Time4Care mobile app to clock their time entries in and out.

PPL will provide training on the mobile app during the transition enrollment period.

The first time you will be paid from PPL is October 4, 2023. The payroll schedule will remain the same as it is today.

Any newly enrolled worker will receive their first payment with PPL by paper check even if direct deposit is set up. PPL runs a pre-note with the bank on the worker’s first payment to be sure the account number is correct. After the first payment cycle payments will be sent by direct deposit.

Public Partnerships (PPL) is the only vendor for self-direction in the State of Arkansas Independent Choices Program as of October 1, 2023. Remember, self-directing your services means that you are in complete control over who you hire, how you receive your services and when! Self-direction gives you budget and employer authority while being supported by a PPL Support Broker who is always there to assist.

You can enroll through our FMS vendor, PPL. To begin the assessment and enrollment process, please reach out to PPL’s customer service toll-free number: 1(800) 256-2913 or email at PPLARK-CS@pplfirst.com.

You can learn more about PPL on our AR Independent Choices web page, here!

Reach out Monday – Friday 8:00am – 5:00pm at:

Customer Service / General Questions: 1-800-256-2913

Customer Service TTY: 1-800-360-5899

Customer Service Email:  PPLARK-CS@pplfirst.com

People providing services to a participant in the Independent Choices program need to complete paperwork with critical agreement, relationship and tax withholding information.

Your provider may also need to:

• Complete and pass a national criminal background check or maltreatment registry checks if they haven’t done so within the last 5 years.
• Complete and pass a drug screen if they haven’t done so within the last 5 years.

Your provider enters time using PPL’s Time4Care mobile app which can be downloaded from the Apple App Store or the Google Play Store.

Yes, EVV is required for providers in the Independent Choices program. Providers will use PPL’s Time4Care mobile app to clock their time entries in and out.

Please check the current pay schedule on the PPL Independent Choices program documents section for specific dates.

PPL has customer service representatives that will be available soon. You can call and/or email during normal business hours, Monday through Friday 8:00am – 5:00pm CST.