INDIANA
Indiana Division of Aging
Indiana Consumers Directed Attendant Care Program
PROGRAMS FOR
Developmental Disabilities (Adult)
Intellectual and Developmental Disabilities (Adult)
Aging (Adult)
Physical Disability (Adult)
IMPORTANT PROGRAM NOTICES
Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us.
WHAT’S NEW
- We are making exciting updates to this page! Please contact our Customer Service team at 1-866-264-2296 for program information.
Overview
The Indiana Consumer-Directed Attendant Care program assists adults with disabilities and the elderly who use Indiana’s Aged and Disabled Waiver through the Division of Aging.
If you qualify, you will be able to:
Participants can
Work with your case manager to develop a care plan that meets your needs and goals and change your plan if your needs change.
Find, hire, manage, and dismiss your careworkers.
Use BetterOnline to review your budget and approved services.
Use BetterOnline to monitor your careworker’s hours and spending.
Use BetterOnline to review, approve, and submit your careworker’s timesheets.
Services include
Payroll – We process payroll for your care worker using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Monthly budget management – We help you keep your spending on track.
Enrollment support – We help you and your careworker with enrollment and training through your enrollment specialist,
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Service reports – With our reports you’ll always have a clear picture of the services you’ve received.
Health and Wellness
(for the 59 year old and under participants)
More information coming on July 1, 2024
Pathways Program – Anthem
(for the 60 year old and above participants)
More information coming on July 1, 2024
Pathways Program – Humana
(for the 60 year old and above participants)
More information coming on July 1, 2024
Pathways Program – United Healthcare
(for the 60 year old and above participants)
More information coming on July 1, 2024
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Log in
Select the system to go to the login page.
Time4Care™
Log time and review, approve, and submit timesheets with ease.
Learn more about the benefits of Time4Care
Download on App Store Download on Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
FILTER DOCUMENTS
Referral & Enrollment Process
Consumer Directed Attendant Care Overview IN FSSA Direct Deposit Form IN FSSA Employee Welcome Packet IN FSSA Pay Schedule 2024 IN FSSA Quick Hits Guide IN FSSA Referral Form IN FSSA Separation Of Employment Form IN What To Expect Enrollment Timeline IRS Form W-4 (Spanish) New Employee Enrollment Path Participant Enrollment Path USCIS Form I 9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 USCIS Form I-9 InstructionsContact Information
Customer Service Hours: Monday – Friday: 9am – 5pm | ET
Customer Service / General Questions:
1-866-264-2296
Customer Service Email:
infssa-cs@pplfirst.com