KANSAS
Support and Training for Employing People Successfully (STEPS)
STEPS – Aetna
PROGRAMS FOR
Intellectual and Developmental Disabilities (Adult)
Physical Disability (Adult)
Brain Injury (Adult)
Mental/Behavioral Needs (Adult)
IMPORTANT PROGRAM NOTICES
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Overview
Supports and Training for Employing People Successfully (STEPS) is a voluntary pilot program operating within the Kansas 1115 demonstration called KanCare. STEPS is designed to provide individualized employment and independent living supports available for up to 500 Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) beneficiaries who meet pilot eligibility criteria. STEPS purpose is to help the State determine whether providing services designed to support competitive, integrated employment and independent living support result in successful employment and independent living outcomes. If you qualify, you will be able to:
Participants can
Select services and support to meet your needs.
Find, hire, manage, and dismiss your careworkers.
Use MyAccount to review your budget and approved services.
Use MyAccount to monitor your careworker’s hours and spending.
Use MyAccount or Time4Care to review, approve, and submit your careworker’s timesheets.
Services include
Payroll – We process payroll for your careworker using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Enrollment support – We help you and your careworker with enrollment and training through your enrollment specialist,
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Payments for additional services – We process payments for goods and services purchased by the participant using their allocated budget funds
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
MyAccount
MyAccount has everything you need to make sure your self-direction journey is a success. Designed for participants and caregivers, it lets you complete and check all required paperwork, timesheets, budgets and spending, with a focus on making the enrollment process easy.
It’ll make smooth sailing of any choppy waters you encounter while you’re getting set up, giving you the answers and forms you need, right when you need them.
MyAccount Training
MyAccount CSC Agency Role Video Tutorial
MyAccount PPL, CSC, MCO Forum May 30, 2024
Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.
Download on App Store Download on Google PlayHere are some things that will help you learn more about EVV and how to use the Time4Care mobile app:
EVV and Time4Care FAQ Time4Care Quick GuideTelephone Option for EVV
The telephony option is for Providers who do not have a smart phone or tablet, to clock-in and clock-out via the PPL mobile application. To use the telephony option, the member must call Customer Service to sign up. Their landline phone number will be stored in the member’s PPL Profile. The member’s phone number and address must be up to date with PPL.
Telephony will not work until after the member has signed up with Customer Service. You must call the telephony number from the phone that is registered on the member’s profile. If you don’t, you will not be able to submit or approve shifts through the system.
01.
Phone Line Registration
Member should first call PPL customer service to register their landline phone. Customer Service can be reached at: 833-771-1838
02.
Submitting and Approving Shifts
To submit a shift as an Provider or approve/reject a shift as a Member you will call this dedicated telephony number: 833-930-3542
03.
Providers will
- Dial 833-930-3542
- Providers will need to “Select option 1 to indicate that you are the individual delivering care.”
- Enter last 4 digits of your Social Security Number (SSN) and Date of Birth
- Select Program Member from list
- Select either start new, modify, or end
- If needed follow prompts to correct and resubmit entries
04. Participant/Authorized Representative will
- Dial 833-930-3542
- Members will need to “Select option 2 to indicate that you are the individual receiving care.”
- Verify identity by entering Last 4 digits of SSN and
- Select Provider from list
- Follow prompts to review and approve or reject any submitted
Log in
Select the system your program uses to go to the login page.
Time4Care™
Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.
Learn more about the benefits of Time4Care
Download in App Store Download in Google PlayOur complete web app that puts everything you need as a self-director (or case manager, or caregiver!) right at your fingertips.
If you’re looking to hire a caregiver, PPL Connect lets you search people available to interview in your area.
If you’re a caregiver; sign up, highlight your unique capabilities, and get ready to interview!
Program Documents
FILTER DOCUMENTS
Referral & Enrollment Process
Form I-9 NEW Form I-9 Instructions NEW Form I-9 Instructions Spanish NEW IRS Form W-4 (Spanish) KS STEPS Criminal Background Check List of Prohibited Offenses KS STEPS Employer FAQ KS STEPS Enrollment Flowchart Final KS STEPS Enrollment Timeline KS STEPS Participant Direct Deposit Form (Fillable) NEW KS STEPS Provider FAQ KS STEPS Workers Compensation Reference Guide USCIS Form I 9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 USCIS Form I-9 InstructionsPayroll Documents
IRS Form W-4 KS STEPS Aetna Pay Schedule 2024 KS STEPS Participant Transportation Reimbursement Fillable Form NEW KS Steps Invoice Schedule 2024 Service Code ListProcedures & Information
KS STEPS Cost To Employer Chart NEWContact Information
Customer Service / General Questions:
1-833-771-1838
Customer Service Email:
kssteps-cs@pplfirst.com
For Work Related Injuries:
1-800-804-9382
PPL Enrollment Paperwork Fax:
1-833-772-0991