MASSACHUSETTS
Department of Developmental Services
DDS Children’s Autism Waiver Program (for children under age 10)
PROGRAMS FOR
Intellectual and Developmental Disabilities (18 and under)
IMPORTANT PROGRAM NOTICES
Please note as of 7/31/23 our PPL Customer Service email address has changed to PPLMA_Autism@pplfirst.com.
However, our old email addresses will still function until the end of December. Please refer to the email or letter you received notifying you of this change.
Overview
The Massachusetts Department of Developmental Services (DDS) Autism Waiver program serves participants throughout Massachusetts, who are eligible for autism waivers through DDS. Participants and their families are able to hire service workers and purchase a range of goods and services within an approved budget.
If you qualify, you will be able to:
Participants can
Work with your case manager to develop a care plan that meets your needs and goals and change your plan if your needs change.
Select services and support to meet your needs.
Decide how much to pay for services, and negotiate with careworkers (within your budget).
Find, hire, manage, and dismiss your careworkers.
Use BetterOnline to review your budget and approved services.
Use BetterOnline to monitor your careworker’s hours and spending.
Use Time4Care to review, approve, and submit your careworker’s timesheets.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Log in
Select the system to go to the login page.
Time4Care™
Log time and review, approve, and submit timesheets with ease.
Learn more about the benefits of Time4Care
Download on App Store Download on Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
FILTER DOCUMENTS
Trainings & How to Guides
Employer Informational Packet Guide for Participants with an Existing Employer Identification Number Guide to Change Invoice Remittance Advice NEW Instructional Packet (Vendors) MA ASD Guide For Participants With An EIN Time4care™ Mobile App A Quick GuideReferral & Enrollment Process
Agency Provider Application Attestation – Recertification Individual Provider Form Attestation – Recertification of Agency Provider Form Available Identogo Site Locations Advisory Change Of Address Form Difficulty Of Care Tax Exclusion Fingerprint Payment Request Form Identogo Registration Guide Independent Contractor Provider Application MA ASD Information Change Form MA ASW National Background Check Request Form MA Form M-4 NBC Attestation Form Power Of Attorney Provider Notification Letter Provider Notification Letter Sample Of Employer Paperwork USCIS Form I 9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 USCIS Form I-9 Instructions USCIS Form I-9 Preparer/Translator Certification USCIS Form I-9 Reverification and Rehire Workers Compensation Claims Reporting FormContact Information
Customer Service Hours:
Monday – Friday: 8:30am – 5pm | EST
Customer Service / General Questions:
1-866-315-3740
Customer Service Email:
pplma_autism@pplfirst.com
Customer Service Fax:
1-866-578-0533
For Work Related Injuries:
1-800-804-9382