NEW JERSEY
Department of Aging Services
New Jersey Assistance for Community Caregiving (JACC)
PROGRAMS FOR
Aging (Adult)
WHAT’S NEW
We are pleased to share that NJ JACC is introducing a secure and convenient Online Copay Payment option, giving you the ability to submit your monthly copay electronically at any time. This enhancement is designed to make the payment process easier while continuing to support all existing payment methods. Guidance on accessing the online payment website will be available as soon as the site is ready for use, and additional details will be provided to help you get started. We appreciate your participation in the NJ JACC program and remain committed to improving your experience. Click this link to pay make an online copay payment: https://www.bill-pays.com/ebpp/PPLNJJACC/
PPL Informational Sessions
Overview
Public Partnerships is excited to partner with the Division of Aging Services to serve as the fiscal intermediary for the Jersey Assistance for Community Caregiving (JACC).
Participants can
Work with your case manager to develop a care plan that meets your needs and goals and change your plan if your needs change.
Find, hire, manage, and dismiss your caregivers.
Use BetterOnline to review your budget and approved services.
Use BetterOnline to monitor your careworker’s hours and spending.
Use BetterOnline or Time4Care to review, approve, and submit your careworker’s timesheets.
Services include
Payroll – We process payroll for your caregiver using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Service reports – With our reports you’ll always have a clear picture of the services you’ve received.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Log in
Select the system to go to the login page.
Time4Care™
Log time and review, approve, and submit timesheets with ease.
Learn more about the benefits of Time4Care
Download on App Store Download on Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
Where should I send my copay payment?
Public Partnerships LLC, JACC Program, 17 Plaza Drive, Suite 300, Latham, NY 12110
FILTER DOCUMENTS
Referral & Enrollment Process
IRS Form W-4 NEW IRS Form W-4 (Spanish) NEW JACC Enrollment Steps NJ JACC – Sample PEP Enrollment Packet NJ JACC Enrollment Face Sheet NJ JACC Enrollment Path NJ JACC PEP Enrollment Packet NJ JACC Sample Consumer Packet New Participant Referral Enrollment Form USCIS Form I-9 USCIS Form I-9 Instructions USCIS Form I-9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I-9, Spanish (FOR REFERENCE ONLY)Payroll Documents
Application For Direct Deposit JACC Billing Agent Blank Timesheet With Sicktime NJ DHSS Invoice Schedule 2026 NEW NJ Form W-4 NJ JACC PEP Information Packet NJ JACC Pay Schedule 2026 NEWProcedures & Information
Family Leave Insurance Family Leave Insurance (Spanish) JACC Broker Of Record Authorization JACC Worker’s Compensation General Information Letter from New Jersey Department of Health (NJDOH) Commissioner Judith Persichilli List of current New Jersey Vaccine Sites (subject to change) NJ JACC Billing Agent Invoice NJ JACC Billing Agent Invoice Printable NJ JACC Complaint Appeal Form NJ JACC Complaint Form NJ JACC Vendor Invoicing Guide New Jersey Earned Sick Leave Law FAQs Notice Of Provider Separation Form Phase 1A FactsheetTrainings & How to Guides
Electronic Timesheet Instructions JACC Participant Handbook JACC Workers Compensation Reference Guide Paper Timesheet InstructionsTime4Care™
Time4Care Mobile App Quick GuideBetterOnline™
BetterOnline Web Portal RegistrationContact Information
Customer Service Hours:
Monday – Friday: 8am – 6pm | ET
Customer Service / General Questions (English: Press #1; Spanish: Press #2):
1-866-239-2778
Customer Service Email:
CS-NJJACC@pplfirst.com
For Work Related Injuries:
(888)239-3909