NEW JERSEY
Division of Developmental Disabilities (DDD)
NJ DDD Self-Directed Option
PROGRAMS FOR
Intellectual and Developmental Disabilities (Adult)
IMPORTANT PROGRAM NOTICES
Current Employers of Record (EORs) who are adding a new Self-Directed Employee (SDE) should contact PPLs Over the Phone Enrollment line at 1-877-908-1752.
If you are new to Self Direction and would like to hire a SDE, please contact the Support Coordinator who will send in the initial referral through iRecord. Once the referral is received, the Enrollment Specialist will reach out to you with a Welcome Call and help guide you through next steps.
PPL hosted a virtual summit about self-direction in New Jersey. We had a wonderful day of discovery and insights into self-direction with speakers like Senator Angela McKnight and Assemblywoman Jessica Ramirez and guests from many esteemed organizations, like the NJ Advocates for Aging Well, Autism NJ, and Values into Action.
Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us.
PPL Wants to Talk with Your Team!
Support Coordination Agencies (SCA), Family Groups, Advocates, and Support Broker Agencies (SBA)
• Would you like PPL to speak at an upcoming meeting or Conference?
• Does your team want to better understand the Vendor/Fiscal Employer Agent model of self-direction?
• Does your team need a better understanding of PPL’s operational policies, procedures or processes?
Click the following link and complete the meeting request form in its entirety.
Meeting Request FormOverview
Public Partnerships will partner with the NJ Division of Developmental Disabilities to serve as the fiscal intermediary for the Division’s Supports Program, Interim Program, and Community Care Waiver (CCW) Program.
We look forward to getting to know you and your family during this transition. We will be updating this page regularly, so please visit us again for more information. Public Partnerships is excited to partner with the Division of Aging Services to serve as the fiscal intermediary for the Jersey Assistance for Community Caregiving (JACC), the Participant-Employed Provider (PEP) program.
Participants can
Decide how much to pay for services, and negotiate with caregivers (within your budget).
Find, hire, manage, and dismiss your caregivers.
Use BetterOnline to review your budget and approved services.
Use BetterOnline to monitor your careworker’s hours and spending.
Use BetterOnline or Time4Care to review, approve, and submit your caregiver’s timesheets.
Services include
Payroll – We process payroll for your caregiver using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Enrollment support – We help you and your caregiver with enrollment and training through your enrollment specialist,
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Payments for additional services – We process payments for goods and services purchased by the participant using their allocated budget funds
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Log in
Select the system to go to the login page.
Time4Care™
Log time and review, approve, and submit timesheets with ease.
Learn more about the benefits of Time4Care
Download on App Store Download on Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
Please note for the filter below that:
SDEs = Caregivers
Support Coordinators = Case Managers/Service Coordinators
EORs = Participants/Employers
FILTER DOCUMENTS
Procedures & Information
Authorized Representative Form BetterOnline™ Portal Instruction for Vendors CARI Notice Can I Treat My Self Directed Employee As An Independent Contractor Criminal Background Consent Difficulty Of Care One Off Download the OPIA Bulletin Employee Change Of Information Employee Termination Form Employee Wage Change Process NJ DDD Community Vendor List NJ DDD Complaint Appeal Form NJ DDD Complaint Form NJ DDD E Invoice Schedule 2024 NJ DDD Invoice Schedule 2024 NJ DDD Vendor Enrollment Package NJ Information Brochure Need To File A Workers’ Compensation Insurance Claim Pre-Employment Screen Notice Request For Payment Form Fillable Request For Payment Form Instructions SDE Service Documentation Letter to EOR Sick Leave FAQs State Unemployment Insurance FAQ For DHS (Jan 2024) Support Brokerage Authorization Form Transportation Milage Log for Vendor/Agencies Workers’ CompensationTrainings & How to Guides
Employer Handbook NJ DDD CPR First Aid Training Recertification (Fillable) NJ DDD Timesheet Instructions NJ DDD Training Certification (Fillable) PPL Vendor FE-A Model Information Session May 2024 FINAL PPL Vendor FE/A Model Information Session August 23 2023 Final PPL Vendor FE/A Model Information Session February 21 2024 Final PPL Vendor FE/A Model Information Session November 29 2023 Final Training Reimbursements FAQs e-Invoicing Instructions for VendorsPayroll Documents
Difficulty Of Care Direct Deposit Setup Employee Hourly Wage Change Form IRS Form W-4 NJ DDD Paper Timesheet NJ DDD Pay Schedule 2024 Service Documentation Fax Cover Service Documentation Guidance For Self-Directed Employees Service Documentation Log Transportation Log for SDEs e-Invoice Instructions for Individuals/EORs/ARsReferral & Enrollment Process
Fingerprinting Instructions 2020 (Updated) IRS Form W-4 (Spanish) Live In Exemption From Overtime Premium Pay NJ DDD Specialist FAQ New Employee Referral Process New Employer Referral Process 2022 Pre Enrollment Drug Testing Notice USCIS Form I 9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 USCIS Form I-9 InstructionsContact Information
Customer Service Hours:
Monday – Friday:
8am – 6pm | ET
Customer Service / General Questions (English):
1-844-842-5891
Customer Service / General Questions (Spanish):
1-844-842-5892
Customer Service Email:
njddd-cs@pplfirst.com
Training Information Email:
njddd-training@pplfirst.com
For Work Related Injuries:
1-800-804-9382
How to Access Secure Encrypted Emails from Public Partnerships
This document walks you through the process for accessing Office 365 (O365) encrypted email messages. Email encryption involves encrypting, or disguising, the content of email messages to protect potentially sensitive information from being read by anyone other than intended recipients.
Accessing office 365 encrypted messages