NEW JERSEY
Division of Developmental Disabilities (DDD)
NJ DDD Self-Directed Option
PROGRAMS FOR
Intellectual and Developmental Disabilities (Adult)
IMPORTANT PROGRAM NOTICES
Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us.
Important Note to NJ DDD Vendors: PPL is in the process of updating their DDD Community Vendor List. The purpose of this list is to offer individuals self-directing some or all of their services, their families, or interested stakeholders the opportunity to identify Community Vendors who are enrolled with and have been previously reimbursed by PPL for providing approved services in an individual’s plan.
We encourage you to complete a brief form, click here, no later than Friday, May 10, 2024 in order for PPL to include your information on this valuable resource.
Overview
Public Partnerships will partner with the NJ Division of Developmental Disabilities to serve as the fiscal intermediary for the Division’s Supports Program, Interim Program, and Community Care Waiver (CCW) Program.
We look forward to getting to know you and your family during this transition. We will be updating this page regularly, so please visit us again for more information. Public Partnerships is excited to partner with the Division of Aging Services to serve as the fiscal intermediary for the Jersey Assistance for Community Caregiving (JACC), the Participant-Employed Provider (PEP) program.
Participants can
Decide how much to pay for services, and negotiate with caregivers (within your budget).
Find, hire, manage, and dismiss your caregivers.
Use BetterOnline to review your budget and approved services.
Use BetterOnline to monitor your careworker’s hours and spending.
Use BetterOnline or Time4Care to review, approve, and submit your caregiver’s timesheets.
Services include
Payroll – We process payroll for your caregiver using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Enrollment support – We help you and your caregiver with enrollment and training through your enrollment specialist,
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Payments for additional services – We process payments for goods and services purchased by the participant using their allocated budget funds
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Log in
Select the system to go to the login page.
Time4Care™
Log time and review, approve, and submit timesheets with ease.
Learn more about the benefits of Time4Care
Download on App Store Download on Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
FILTER DOCUMENTS
Trainings & How to Guides
Employer Handbook NJ DDD CPR First Aid Training Recertification (Fillable) NEW NJ DDD PPL Talks To Support Coordinators 3.17.2021 NJ DDD PPL Talks To Vendors January 26, 2021 NJ DDD Timesheet Instructions NJ DDD Training Certification (Fillable) NEW Orientation & Training Presentation PPL Talks to Vendors Webinar Series Quarterly Webinar Feb 21 2024 Training Reimbursement FAQ NEW e-Invoice Instructions for Individuals/EORs/ARs e-Invoicing Instructions for VendorsProcedures & Information
ARC New Jersey Event September 17, 2020 Authorized Representative Form NEW BetterOnline™ Portal Instruction for Vendors CARI Notice COVID 19 List Of Links And Resources (1) CS NJ DDD PPL Talks To Vendors 2.23.2021 Can I Treat My Self Directed Employee As An Independent Contractor Criminal Background Consent NEW Difficulty Of Care One Off Download the OPIA Bulletin NEW Employee Change Of Information NEW Employee Letter Service Documentation NEW Employee Termination Form NEW Employee Wage Change Process Fingerprinting Instructions 2020 (Updated) Frequently Asked Questions Frequently Asked Questions 09.11.17 Individuals Dually Enrolled In DDD & PPP NEW NEW: Training Deadline Date NEW: Training Payments FAQ NEW NJ DDD COVID 19 Essential Workers Update (1) NJ DDD Community Vendor List NEW NJ DDD Complaint Appeal Form NEW NJ DDD Complaint Form NEW NJ DDD E Invoice Schedule 2023 NJ DDD E Invoice Schedule 2024 NJ DDD E-Invoicing Presentation – 3.23.21 NJ DDD Invoice Schedule 2023 NJ DDD Invoice Schedule 2024 NJ DDD Live Event August 19, 2020 NJ DDD Live Event December 16, 2020 NJ DDD Live Event January 20, 2021 NJ DDD Live Event July 20, 2020 NJ DDD Live Event November 18, 2020 NJ DDD Live Event October 22, 2020 NJ DDD Live Event September 16, 2020 NJ DDD Pay Schedule 2023 NJ DDD Pay Schedule 2024 NJ DDD Temporary Self Directed Employee (SDE) Overtime (1) NJ DDD Vendor Enrollment Package NEW NJ Healthease Newsletter (1) NJ PPL COVID 19 Important Information (1) NJ Talks To Support Coordinators NJFamilyCare Benefits Letters Need To File A Worker’s Compensation Insurance Claim NEW PPL Vendor FE/A Model Information Session August 23 2023 Final PPL Vendor FE/A Model Information Session February 15 2023 Final PPL Vendor FE/A Model Information Session May 17 2023 Final PPL Vendor FE/A Model Information Session November 29 2023 Final Pre Enrollment Drug Testing Notice Pre-Employment Screen Notice Presentation Talk To Support Coordinators (March 23, 2022) Public Partnerships Office Hours Announced! Read NJ Sick Leave FAQs for JACC employees NEW Request For Payment Form Fillable (1) NEW Request For Payment Form Instructions NEW Service Documentation Fax Cover Service Documentation Guidance For Self-Directed Employees Service Documentation Log State Unemployment Insurance FAQ For DHS (Jan 2024) Support Brokerage Authorization Form Transportation Log for SDEs NEW Transportation Milage Log for Vendor/Agencies Who To CallPayroll Documents
Difficulty Of Care NEW Direct Deposit Setup NEW Employee Hourly Wage Change Form NEW Live In Exemption From Overtime Premium Pay NEW NJ DDD Paper TimesheetContact Information
Customer Service Hours:
Monday – Friday:
8am – 6pm | ET
Customer Service / General Questions (English):
1-844-842-5891
Customer Service / General Questions (Spanish):
1-844-842-5892
Customer Service Email:
njddd-cs@pplfirst.com
Training Information Email:
njddd-training@pplfirst.com
For Work Related Injuries:
1-800-804-9382
How to Access Secure Encrypted Emails from Public Partnerships
This document walks you through the process for accessing Office 365 (O365) encrypted email messages. Email encryption involves encrypting, or disguising, the content of email messages to protect potentially sensitive information from being read by anyone other than intended recipients.
Accessing office 365 encrypted messages