OHIO
Aetna
OhioRISE Behavioral Health Respite
PROGRAMS FOR
Children and Youth
Multisystem Needs (0-20 yrs)
Overview
OhioRISE (Resilience through Integrated Systems and Excellence) is a specialized managed care program through Aetna Better Health of Ohio for youth with complex behavioral health and multisystem needs. PPL will be the financial management provider for members receiving Behavioral Health Respite Services provided by Independent Contractor providers.
Participants can
Use BetterOnline to review your budget and approved services.
Services include
Payroll – We process payroll for providers based on the member’s authorized units.
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Service reports – With our reports you’ll always have a clear picture of the services you’ve received.
Log in
Our complete web app puts everything you need as a provider right at your fingertips.
Program Documents
Contact Information
Customer Service Hours:
Monday – Friday: 7am – 6pm | ET
Customer Service / General Questions:
1-833-202-6174
TTY: 1-800-360-5899
Fax: 1-833-505-7729
Customer Service Email:
PPLOHBHRespite-CS@pplfirst.com