Operations Leadership
Meet the team behind PPL’s day-to-day operations, from enrollment and payroll to our call centers, compliance, and regional programs. Their job is to make sure every participant and caregiver gets set up, paid on time, and supported along the way.
Christine Grant
VP, Payroll Operations
Deborah Grier
SVP and General Manager
Joe Hensley
VP, Regional
John Hunt
VP, Regional
Amanda Lighthiser
VP, Regional
Jennifer Martino
SVP, Operations
Eric McAfee
VP, Operations Enablement
Kelly Moran
SVP, Call Center & Workforce Ops
Claude Schmincke
VP, Regional
Tracey Shobert
VP, Enrollment
Vanessa Turner
VP, Compliance
Marella Umali
VP, Operations & California GM
Tina Young
SVP, Operations
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