CALIFORNIA
Regional Centers
Participant Directed Services (including GGRC)
PROGRAMS FOR
Developmental Disabilities (Adult, 18 and under)
Intellectual and Developmental Disabilities (Adult, 18 and under)
Aging (Adult)
Physical Disability (18 and under)
Overview
This program helps people with disabilities and with conditions related to aging through the California Department of Developmental Services.
If you qualify, you will be able to:
Participants can
Select services and support to meet your needs.
Find, hire, manage, and dismiss your careworkers.
Use BetterOnline to review your budget and approved services.
Services include
Payroll – We process payroll for your careworker using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Monthly budget management – We help you keep your spending on track.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.
Download on App Store Download on Google PlayHere are some things that will help you learn more about EVV and how to use the Time4Care mobile app:
EVV and Time4Care FAQ Time4Care Quick GuideLog in
Select the system your program uses to go to the login page.
Time4Care™
Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.
Learn more about the benefits of Time4Care
Download in App Store Download in Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
FILTER DOCUMENTS
Procedures & Information
CA GGRC Workers Compensation Reference Guide CA PDS Payroll Schedule 2024 NEW EVV FAQ (Chinese) EVV FAQ (English) EVV FAQ (Spanish) Earned Sick Leave FAQs Earned Sick Leave FAQs – Spanish Employer Informational Packet Enrollment Flowchart – Spanish Enrollment Flowchart – Traditional Chinese FAQ Document FAQs – Traditional Chinese GGRC Show Me The Money Glossary of Terms – Tagalog Glossary of Terms – Traditional Chinese Respite Program Overtime Hours FAQ Sheet – Spanish Respite Program Overtime Hours FAQ Sheet – TagalogPayroll Documents
CA GGRC Pay Schedule 2024 CA PDS Invoice Schedule 2024 NEW Transportation Invoice for PassesMyAccount
Guide to Resetting Your Password NEWReferral & Enrollment Process
California DOJ Background Check Instructions Direct Deposit Application Enrollment Flowchart – Tagalog Form CA DE 48 Power of Attorney Form SS-4 NEW Form W4 NEW Point of Contact Form Power of Attorney Transportation Invoices for Mileage & TripTime4Care™
Time4Care Quick Guide (Chinese) Time4Care Quick Guide (Spanish) Time4Care Quick Guide (Tagalog) Time4care EVV Info Session (Chinese Translation) For GGRC Employers Workers (ABRIDGED) Time4care EVV Info Session For GGRC CS 2022 (Spanish) Time4care EVV Usage Feature CA GGRC – Members Time4care EVV Usage Feature CA GGRC – Workers Time4care Quick Guide (English)Trainings & How to Guides
FAQs – Spanish Glossary of Terms – Spanish Portal E-Invoice Instructions for Workers Portal Timesheet And Invoice Instructions for Participants and Employers Portal Timesheet Instructions for Workers Public Partnerships Mobile App Time4Care Instructions Registering For Portal – Employers and Workers Time4care & EVV Info Session For GGRC Employers & Workers (February 2022)Contact Information
GGRC Customer Service 8am – 5pm | CST
caggrc@pplfirst.com
1-877-522-1053 (English)
1-877-522-1054 (Spanish)
1-877-522-1055 (Cantonese)
PDS Customer Service 8am – 5pm | CST
1-833-202-6175
1-800-360-5899 (TTY)
capds-cs@pplfirst.com
1-833-571-4908 (Fax)
capds@pplfirst.com (Paperwork)
Work Related Injuries:
1-800-804-9382