COLORADO

Colorado Department of Health Care Policy and Financing

Colorado Consumer-Directed Attendant Support Services (CDASS)

PROGRAMS FOR

DD

Developmental Disabilities (Adult)

IDD

Intellectual and Developmental Disabilities (Adult)

BI

Brain Injury (Adult)

A

Aging (Adult)

HSCI

Head and Spinal Cord Injuries (Adult)

PD

Physical Disability (Adult)

MB

Mental/Behavioral Needs (Adult)

WAIVERS

  • Brain Injury (BI) waiver
  • Community Mental Health Supports (CMHS) waiver
  • Complementary and Integrative Health (CIH) waiver
  • Elderly, Blind, and Disabled (EBD) waiver
  • Supported Living Services (SLS) waiver

IMPORTANT PROGRAM NOTICES

Please note that all PPL email addresses have changed. Our emails have changed from ending in @pcgus.com to ending in @pplfirst.com. Please change the end of any email you have on file for us to @pplfirst.com or check our Contact Us page to ensure your email will reach us.

Are you interested in gaining additional work as an attendant in the CDASS program? Click here to register and join the CDASS Attendant Directory!

WHAT’S NEW

  • PPL selected as an FMS in the CDASS Program. We have been selected once again to support the Colorado Consumer-Directed Attendant Support Services (CDASS) program! Check out our press release.
  • If you’re currently enrolled with PPL, you can stay enrolled with us. If you aren’t enrolled with PPL and are interested in enrolling with us, you can submit FMS Open Enrollment paperwork to your case manager by June 1, 2024. 
  • Colorado now recognizes Direct Care Worker Appreciation Week during the first full week of April. Thank you to all of Colorado’s direct care workers!

Overview

CDASS is a service delivery option that helps people with brain injuries, mental health issues, physical disabilities, spinal cord injuries and aging direct their care and attendant services. If you qualify, you will be able to: 

Participants can 

Work with your case manager to develop a care plan that meets your needs and goals and to change your plan if your needs change.

Decide how much to pay for services, and negotiate with care givers (within your budget).

Find, hire, manage, and dismiss your care givers.

Use BetterOnline to monitor your care giver’s hours and spending.

Use BetterOnline and Time4Care to review, approve, and submit your care giver’s timesheets.

Services include

Payroll – We process payroll for your care giver using money from your budget.

Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.

Monthly budget management – We help you keep your spending on track. 

Enrollment support – We help you and your care giver with enrollment and training through your enrollment specialist.

Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.

Service reports – With our reports you’ll always have a clear picture of the services you’ve received. 

Employer of Record – We help participants, or their chosen employer of record, establish employer status.

How to get started

Are you wondering if self-direction is right for you or your loved one?

Take the questionnaire

Time4Care™

Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.

Time4Care is our highly rated mobile solution for Apple and Android smart devices.

Reminders to submit timesheets

Timesheet submission and approval alerts

Timesheet error checking

Offline time entry

Simple calendar interface

Privacy features

Documentation

Instant timesheet approval

Works right in the MyAccount/BetterOnline portal

Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.

Download on App Store Download on Google Play

PPL also offers a telephony option for attendants to clock-in and clock-out of their shifts. In order to use the telephony option, the member’s telephone number must be registered with Customer Service.

Here are some things that will help you learn more about EVV and how to use the Time4Care mobile app:

Time4Care Quick Guide Telephony Guide BetterOnline EVV Guide EVV and Time4Care FAQ

Do you have questions about EVV?  

If you have questions or feedback related to EVV, or you need assistance using Time4Care, telephony, or BetterOnline, contact PPL’s EVV Help Desk.

PPL’s EVV Help Desk

If you have questions or feedback related to EVV, enrollment, taxes or other topics that you need to escalate to the Colorado Department of Health Care Policy & Finance to help get a resolutions, you can send a report with this form: 

EVV Compliance Training

Please join us on the first Wednesday of every month at 3:00pm MT for EVV Training!

BetterOnline™

Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.

Log in

Select the system your program uses to go to the login page.

Time4Care™

Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.

Learn more about the benefits of Time4Care

Download in App Store Download in Google Play
BetterOnline™

Fill out, approve, and submit timesheets, complete enrollment paperwork, and run reports 

Program Documents

FILTER DOCUMENTS

Time4Care™

CDASS EVV Compliance Protocol CDASS Electronic Visit Verification Compliance Protocol Policy CO EVV Live-in Exemption – FAQs EVV Frequently Asked Questions (FAQ) EVV LIE Caregiver Attestation – English Formulario de declaración del cuidador residente para la Verificación Electrónica de Visitas (EVV) Telephony Guide NEW Time4Care EVV Quick Guide

Payroll Documents

CO CDASS Attendant Wages: Cost To You NEW Direct Deposit Update Form NEW EVV Live in Exemption Paper Timesheet Payment Schedule

Procedures & Information

Attendant Welcome Letter NEW CDASS Sick Time Program Launch Letter December 2021 CO CDASS EVV Explanation Letter November 2021 Denver 2024 Minimum Wage Notice Fraud, Waste, and Abuse in Federal Healthcare Programs Policy Paid Family and Medical Leave Insurance Program CDASS Employer Premium Start Notice Participant Workers’ Compensation Reference Guide NEW Who Is Public Partnerships | PPL Workers’ Compensation Contact Information

Referral & Enrollment Process

Acceptance of Responsibility Form NEW Attendant Enrollment Form NEW Attendant Enrollment Form – Large Print Attendant Services and Rates Form NEW Attendant Services and Rates Form – Large Print NEW Attestation Lift Equipment Minor Employees CO CDASS Attendant Packet (2023) Difficulty of Care Federal Income Tax Exclusion Form NEW Employment Agreement Form NEW Fair Labor Standards Act Live-In Exemption Form NEW Formal Grievance Form NEW IRS Form W-4 2024 Information Change Form Notice Of Attendant Separation Form NEW Tax Exemptions Form NEW Tax Exemptions Form USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS I-9 Form (2023)

BetterOnline™

BetterOnline User Guide – BPM File Upload BetterOnline Web Portal System Attendant User BetterOnline Web Portal System Employer User Guide Budget Planning Tool Case Manager BetterOnline Web Portal System Guide PPL Rate Increase 7/1/23 – BetterOnline Guide

Trainings & How to Guides

CO CDASS Pack Sick Leave Training CO CDASS Sick Leave FAQ Family and Medical Leave Insurance Program (FAMLI) Quick Facts Form I-9 Instructions PPC/CO Complaint And Grievance Procedure Sick Time System Quick Guide USCIS Form I-9 Instructions USCIS Form I-9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS I-9 Completion Checklist

NEWSLETTERS

Contact Information

CO CDASS Customer Service:
1-888-752-8250 

CO CDASS Customer Service Email: 
ppcdass@pplfirst.com

For Work Related Injuries: 
1-800-804-9382

If you need to reach the Department of Health Care Policy and Financing about CDASS, contact the Participant-Directed Programs unit.

PPL’s EVV Help Desk:

833-204-9041
ppl_cs_evv@pplfirst.com