COLORADO

Colorado Department of Health Care Policy and Financing

Colorado Consumer-Directed Attendant Support Services (CDASS)

PROGRAMS FOR

DD

Developmental Disabilities (Adult)

IDD

Intellectual and Developmental Disabilities (Adult)

BI

Brain Injury (Adult)

A

Aging (Adult)

HSCI

Head and Spinal Cord Injuries (Adult)

PD

Physical Disability (Adult)

MB

Mental/Behavioral Needs (Adult)

WAIVERS

  • Brain Injury (BI) waiver
  • Community Mental Health Supports (CMHS) waiver
  • Complementary and Integrative Health (CIH) waiver
  • Elderly, Blind, and Disabled (EBD) waiver
  • Supported Living Services (SLS) waiver

IMPORTANT PROGRAM NOTICES

Are you interested in gaining additional work as an attendant in the CDASS program? Click here to register and join the CDASS Attendant Directory!

WHAT’S NEW

  • PPL selected as an FMS in the CDASS Program. We have been selected once again to support the Colorado Consumer-Directed Attendant Support Services (CDASS) program! Check out our press release.
  • If you’re currently enrolled with PPL, you can stay enrolled with us. If you aren’t enrolled with PPL and are interested in enrolling with us, you can submit FMS Open Enrollment paperwork to your case manager by June 1, 2024. 
  • Colorado now recognizes Direct Care Worker Appreciation Week during the first full week of April. Thank you to all of Colorado’s direct care workers!

Overview

CDASS is a service delivery option that helps people with brain injuries, mental health issues, physical disabilities, spinal cord injuries and aging direct their care and attendant services. If you qualify, you will be able to: 

Participants can 

Work with your case manager to develop a care plan that meets your needs and goals and to change your plan if your needs change.

Decide how much to pay for services, and negotiate with caregivers (within your budget).

Find, hire, manage, and dismiss your caregivers.

Use BetterOnline to monitor your caregiver’s hours and spending.

Use BetterOnline and Time4Care to review, approve, and submit your caregiver’s timesheets.

Services include

Payroll – We process payroll for your caregiver using money from your budget.

Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.

Monthly budget management – We help you keep your spending on track. 

Enrollment support – We help you and your caregiver with enrollment and training through your enrollment specialist.

Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.

Service reports – With our reports you’ll always have a clear picture of the services you’ve received. 

Employer of Record – We help participants, or their chosen employer of record, establish employer status.

How to get started

Are you wondering if self-direction is right for you or your loved one?

Take the questionnaire

Time4Care™

Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.

Time4Care is our highly rated mobile solution for Apple and Android smart devices.

Reminders to submit timesheets

Timesheet submission and approval alerts

Timesheet error checking

Offline time entry

Simple calendar interface

Privacy features

Documentation

Instant timesheet approval

Works right in the MyAccount/BetterOnline portal

Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.

Download on App Store Download on Google Play

PPL also offers a telephone reporting option for attendants to clock-in and clock-out of their shifts. In order to use the telephone reporting option, the member’s telephone number must be registered with Customer Service.

Here are some things that will help you learn more about EVV and how to use the Time4Care mobile app:

Time4Care Quick Guide Telephone Reporting Guide BetterOnline EVV Guide EVV and Time4Care FAQ

Do you have questions about EVV?  

If you have questions or feedback related to EVV, or you need assistance using Time4Care, telephone reporting, or BetterOnline, contact PPL’s EVV Help Desk.

PPL’s EVV Help Desk

Visit the Department of Health Care Policy & Financing (HCPF) EVV website for more information and resources about Colorado EVV, CDASS compliance requirements, and how to request an EVV exemption. If you have questions or feedback related to EVV or need to escalate an EVV issue to HCPF for a resolution, you can contact the EVV Unit at HCPF_EVV@state.co.us or 303-866-3238.

EVV Compliance Training

Please join us on the first Wednesday of every month at 3:00pm MT for EVV Training!

BetterOnline™

Better Online is a web-based app that keeps you organized. It gives you the tools and info you need to manage your self-direction journey, and your case manager a way to monitor your services. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device. When you enroll with PPL, we will train you and your attendants to use BetterOnline with confidence–we’ll also train your case manager!

Log in

Select the system your program uses to go to the login page.

Time4Care™

Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.

Learn more about the benefits of Time4Care

Download in App Store Download in Google Play
BetterOnline™

Fill out, approve, and submit timesheets, complete enrollment paperwork, and run reports 

Program Documents

FILTER DOCUMENTS

Procedures & Information

Attendant Welcome Letter Cost to You Worksheet NEW Denver 2024 Minimum Wage Notice EVV LIE Form NEW Fraud, Waste, and Abuse in Federal Healthcare Programs Policy Paid Family and Medical Leave Insurance Program CDASS Employer Premium Start Notice Participant Workers’ Compensation Reference Guide Who Is Public Partnerships | PPL Workers’ Compensation Contact Information

Time4Care™

CO EVV Live-in Exemption – FAQs EVV Frequently Asked Questions (FAQ) Telephone Reporting Guide NEW Time4Care EVV Quick Guide

Payroll Documents

CO CDASS Attendant Wages Cost To You Direct Deposit Update Form EVV Live in Exemption Paper Timesheet Payment Schedule

Referral & Enrollment Process

Acceptance of Responsibility Form Attendant Enrollment Form Attendant Enrollment Form – Large Print Attendant Services and Rates Form CDASS Mechanical Lift Attestation for Minor Attendants CO CDASS Attendant Packet 2023 CO-CDASS-Attendant-Services-and-Rates-Form-Large-Print Difficulty of Care Federal Income Tax Exclusion Form Employment Agreement Form Fair Labor Standards Act Live-In Exemption Form Formal Grievance Form IRS Form W-4 2024 Information Change Form Notice Of Attendant Separation Form Tax Exemptions Form USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS I-9 Form (2023)

Trainings & How to Guides

CO CDASS Sick Leave Training CO-CDASS-Sick-Leave-FAQ Family and Medical Leave Insurance Program (FAMLI) Quick Facts Form I-9 Instructions PPC/CO Complaint And Grievance Procedure Sick Time System Quick Guide USCIS Form I-9 Instructions USCIS Form I-9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS I-9 Completion Checklist

BetterOnline™

BetterOnline User Guide – BPM File Upload BetterOnline Web Portal System Attendant User BetterOnline Web Portal System Employer User Guide Budget Planning Tool Case Manager BetterOnline Web Portal System Guide PPL Rate Increase 7/1/23 – BetterOnline Guide

NEWSLETTERS

Contact Information

CO CDASS Customer Service:
1-888-752-8250 

CO CDASS Customer Service Email: 
ppcdass@pplfirst.com

For Work Related Injuries: 
1-800-804-9382

If you need to reach the Department of Health Care Policy and Financing about CDASS, visit the Participant-Directed Programs unit website.

PPL’s EVV Help Desk:

833-204-9041
ppl_cs_evv@pplfirst.com

Reasonable accommodations may also be requested from PPL by sending a request to ppcdass@pplfirst.com