MARYLAND
Maryland Department of Health Developmental Disabilities Administration (DDA) division and Office of Long-Term Services and Supports division
Maryland Financial Management and Counseling Services (FMCS)
PROGRAMS FOR
Developmental Disabilities (Adult)
Intellectual and Developmental Disabilities (Adult, 18 and under)
Aging (Adult)
Physical Disability (Adult)
Both Medicaid and Medicare (Dually Eligible) (Adult)
Chronically Ill (18 and under)
IMPORTANT PROGRAM NOTICES
Effective November 15, 2023, Public Partnerships LLC (PPL) will be able to take referrals again. Click this link to open the letter to read more.
Overview
The Maryland Department of Health Developmental Disabilities Administration (DDA) division and Office of Long-Term Services and Supports division self-directed programs gives individuals and their families choice, control, and independence over their care and lives in the community.
Self-Directed Programs Supported:
Developmental Disabilities Administration (DDA)
Community Supports Waiver
Community Pathways Waiver
Family Supports Waiver
Office of Long-Term Services and Supports
Community First Choice (CFC)
Community Personal Assistance Services programs (CPAS)
Participants can
Select services and support to meet your needs.
Manage service authorized hours to meet their assessed needs and goals
Find, hire, manage, and dismiss your careworkers.
Use MyAccount to review your budget and approved services.
Use MyAccount to monitor your careworker’s hours and spending.
Use MyAccount or Time4Care to review, approve, and submit your careworker’s timesheets.
Services include
Payroll – We process payroll for your careworker using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Monthly budget management – We help you keep your spending on track.
Enrollment support – We help you and your careworker with enrollment and training through your enrollment specialist,
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Service reports – With our reports you’ll always have a clear picture of the services you’ve received.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
MyAccount
MyAccount has everything you need to make sure your self-direction journey is a success. Designed for participants and caregivers, it lets you complete and check all required paperwork, timesheets, budgets and spending, with a focus on making the enrollment process easy.
It’ll make smooth sailing of any choppy waters you encounter while you’re getting set up, giving you the answers and forms you need, right when you need them.
Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.
Download on App Store Download on Google PlayHere are some things that will help you learn more about EVV and how to use the Time4Care mobile app:
EVV and Time4Care FAQ Time4Care Quick GuideLog in
Select the system your program uses to go to the login page.
Time4Care™
Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.
Learn more about the benefits of Time4Care
Download on App Store Download on Google PlayOur complete web app that puts everything you need as a self-director (or case manager, or caregiver!) right at your fingertips.
Program Documents
FILTER DOCUMENTS
Referral & Enrollment Process
MD Enrollment Path MD Who Can I Hire Payroll Schedule 2025 NEW USCIS Form I 9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 USCIS Form I-9 InstructionsPayroll Documents
IRS Form W-4 IRS Form W-4 (Spanish) Invoice Schedule 2025 NEW MDH DDA SD Invoice Schedule 2024 MDH DDA SD Payroll Schedule 2024Procedures & Information
MD FMCS Monthly Service Fee List PPL Reintroduction Letter Worker’s Compensation Reference GuideContact Information
Customer Service / General Questions:
833-660-2509
Customer Service Email:
PPLMDDDA-CS@pplfirst.com