OHIO
Ohio Department of Aging
PASSPORT program
PROGRAMS FOR
Aging (Adult)
IMPORTANT PROGRAM NOTICES
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Overview
This program helps people with conditions related to aging who have difficulty with three or more of the following: taking care of themselves, understanding and expressing themselves using words, learning, decision-making, being able to live without help, and moving around.
PASSPORT Consumer Directed Service Options
If you qualify, you will be able to:
Participants can
Find, hire, manage, and dismiss your careworkers.
Use BetterOnline to review your budget and approved services.
Use BetterOnline to monitor your careworker’s hours and spending.
Use BetterOnline to review, approve, and submit your careworker’s timesheets.
Services include
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
How to get started
Are you wondering if self-direction is right for you or your loved one?
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Log in
Fill out, approve, and submit timesheets, complete enrollment paperwork, and run reports.
Program Documents
FILTER DOCUMENTS
Referral & Enrollment Process
IRS Form W-4 (Spanish) USCIS Form I 9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 USCIS Form I-9 Instructions What to Expect OH PASSPORT NEWProcedures & Information
Difficulty Of Care Exclusion EVV Sandata FAQ IRS Form W-4 2022 ODA PASSPORT ADP Debit Card FAQ ODA PASSPORT How To Submit Overtime & Explanation Of OT ODA PASSPORT Workers Compensation Reference Guide ODA Task Detail Sheet For C HCAS And CD PCS Services OH Form IT-4 OH PASSPORT PAA Case Managers FAQ V2 OH PASSPORT Participant FAQ V2 OH PASSPORT Pay Schedule 2023 OH PASSPORT Pay Schedule 2024 OH PASSPORT Provider FAQ V2 Payroll Deposit Update Sandata Notice Tax Exemptions USCIS Form I-9Contact Information
Customer Service / General Questions:
1-866-912-2986
Customer Service Email:
pplodapassport-cs@pplfirst.com
For Work Related Injuries:
1-800-804-9382