CALIFORNIA
Self-Determination Program
California Self-Determination Program
PROGRAMS FOR
Developmental Disabilities (Adult, 18 and under)
For Participants:
Contact us!
Customer Service Hours: 8 am – 5 pm PST
844-902-6665
pplcalifornia@pplfirst.com
What is self-directed care?
When you enroll in the CA self-determination program (SDP), you choose who provides your support, and control other aspects of your care. You can hire a family member, friend, or another worker of your choosing. If a family member is already helping you, they can probably get paid. You become the employer of your worker, and also decide how to spend the money you receive from the program. We think it’s a better option for almost everyone over traditional home care agencies.
What does PPL do?
In California, participants in self-determination care programs are required to use a financial management services (FMS) company such as ours. We assist with many aspects of your self-determination journey.
SDP Network
- Check out the SDP Network, click here.
You can:
Select services and support to meet your needs.
Decide how much to pay for services, and negotiate within your budget.
Work with an independent facilitator to develop a person-centered plan and spending plan.
Find, hire, manage, and dismiss your workers.
Use MyAccount to review your budget and approved services.
Use MyAccount to monitor your worker’s hours and spending.
Use Time4Care to review, approve, and submit your worker’s timesheets.
Services include
Payroll – We process payroll for your worker using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Monthly budget management – We help you keep your spending on track.
Enrollment support – We help you and your worker with enrollment and training through your enrollment specialist,
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Monthly reports – With our monthly reports, you’ll always have a clear picture of the services you’ve received.
WHAT’S NEW
Check out our recent interview of Eva’s experience in self-determination!
Our Vendor Numbers: PY3229 (bill payer) and PY3230 (sole employer).
We are excited to start enrolling participants in the following Regional Centers:
- Alta Regional Center
- Central Valley Regional Center
- Eastern Los Angeles Regional Center
- Far Northern Regional Center
- Golden Gate Regional Center
- Harbor Regional Center
- Inland Regional Center
- Lanterman Regional Center
- North Los Angeles County Regional Center
- Orange County Regional Center
- Redwood Coast Regional Center
- Regional Center of the East Bay
- San Andreas Regional Center
- San Diego Regional Center
- San Gabriel/Pomona Regional Center
- South Central LA Regional Center
- Tri-Counties Regional Center
- Valley Mountain Regional Center
- Westside Regional Center
Currently completing vendorization and ready to receive enrollments with:
- Kern Regional Center
- North Bay Regional Center
More Centers Coming Soon!
Don’t see your Regional Center listed? Call us and we’re happy to discuss when we’ll be ready in your region.
Frequently Asked Questions (FAQs)
- Contact the service coordinator at your regional center.
- Attend the CA self-determination program (SDP) orientation.
- Work with a pre-enrollment specialist and/or independent facilitator to create your person-centered plan.
- Create your budget with your planning team (typically based on previous budgets).
- Develop your spending plan and determine your service category services.
- Select your financial management services (FMS) vendor to help manage your individual budget and spending plan.
- Hold your individual program plan (IPP) meeting and decide on a start date for your services. This is a contract between you and the regional center listing all the services agreed upon.
- Begin with the CA self-determination program (SDP) and take control of your care!
We’re currently authorized to work with the San Diego regional center (SDRC) but we’ll be expanding to other centers soon.
We can collect your contact information and let you know as soon as we are working with your regional center. It can take some time to get enrolled. We encourage you to start the process now so you’ll be set up as soon as possible. Reach out to your service coordinator at the regional center to get started.
You have the option to use an independent facilitator to help you navigate the system and make the best decisions for you and your family. Most people choose to work with an independent facilitator. They’ll assist with the following:
- Making informed decisions about your budget
- Determining your needs and selecting services to meet those needs
- Assisting with person-centered planning and modifying your individual program plan (IPP)
- Identifying personal care assistants (PCAs)
- Clarifying your role and responsibilities
An Independent Facilitator can’t:
- Provide other services in the individual program plan
- Be employed by anyone providing services to you
- If the independent facilitator gets paid, they can’t be the parent of a minor participant or the spouse of an adult participant. For more detailed information, the enrollment specialist (ES) can refer you to the Department of Developmental Services (DDS).
Using an independent facilitator is completely optional. If you want to use an independent facilitator, you can find approved providers through the regional center website. You can also check out the CA self-determination program SDP Network website. If you have questions about the role of your IF, contact your case manager at the regional center.
Our vendor number with the San Diego Regional Center is PY3229 (bill payer) and PY3230 (sole employer).
To enroll in a self-determined care program, the state requires you to use an FMS such as PPL. We will:
- Support you throughout your journey of self-determination.
- Set you up as an employer and make sure you understand your roles and responsibilities.
- Explain how to use our tools to help manage your budget and care worker.
- Help with hiring your care workers, including friends or family members who are already assisting you, if that’s your situation. We’ll guide you through the process of becoming your caregiver’s employer, helping every step of the way.
- Conduct worker background checks on your behalf and share the results with you, to ensure your safety.
- Provide 24/7 access to our online My Account system, where you can:
– Hire new personal care attendants, workers, and providers.
– Make any necessary updates to your information.
– Streamline the approval process for timesheets or invoices.
– View paystubs (available for sole employer models only).
– Manage your monthly budget by tracking outgoing expenses and remaining funds. - Process your care worker’s payroll and income tax withholding (for sole employer models only).
- Make payments for any other authorized expenses.
- Provide monthly statements to help you monitor and manage your spending plan.
- Quickly and politely answer any questions you have.
- Provide you with a workman’s comp policy to protect you and your care worker.
- Assist with the U.S. Office of Inspector General Exclusion list check for Personal Care Attendants (for sole employer models only).
- Provide access to our Time4Care™ phone app for easy submission and approval of timesheets, invoices, and reimbursement requests.
- Provide access to the program website where you can find new providers, vendors, or independent facilitators.
- Our decades of experience. We’ve helped run 49 self-direction programs in 23 states.
- We are an FMS who is passionate about self-determination and we care about you, our participants.
- We know this process can be complicated, but we will answer your questions every step of the way. If we don’t know an answer, we’ll find it and get back to you, quickly.
- Our team will help you get enrolled and set up with all your employees as quickly as possible, and as hassle-free as possible.
- Our tools and services will streamline every aspect of self-direction to make things easy.
- We will be your partner and advocate when dealing with independent facilitators, regional centers, and your workers.
This allows you to spend the maximum amount in your budget on services and not to a co-employer. There is generally a 10% difference between co-employer FMS employer burden and sole employer. Across the nation this is the most popular option and true model of self-direction. This puts you in control as the employer to manage all your services. PPL typically works with sole-employers and believes this option works well for people.
Yes. PPL can be the bill-payer for your goods and services. Payments will be made on your behalf to the approved vendor, agency, or independent contractor listed on your approved Spending Plan.
PPL offers a timekeeping app named Time4Care (T4C), which is designed to meet the 21st Century Cures Act’s requirements. This act mandates the use of an Electronic Visit Verification (EVV) system for recording the start and end times of services provided to Medicaid recipients.
What’s special about this system is that it also notes the location when someone clocks in or out, ensuring that services are delivered where and when they’re supposed to be. Importantly, it only records location when clocking in or out, not during the service or any other time. This feature is crucial for verifying that the necessary services are provided efficiently and that funds are utilized correctly.
Time4Care is very user-friendly, available on both iOS and Android devices, and it’s received a lot of positive feedback for its convenience. Remember, your location is only noted at the exact moments you clock in or clock out—never at any other times.
PPL has several online portals that will have needed information at your fingertips.
If you can’t find the information you need through these tools our friendly and professional Customer service agents are available Monday through Friday, from 8 am to 5 pm PST. We are committed to answering your questions and resolving any issues as quickly as possible. You can reach out to PPL whenever you need assistance.
- PPL will create a referral for you as the participant and select the “Bill Payer Model”. This enables PPL to gather necessary information to pay your vendors, agencies, and independent contractors on your behalf.
- PPL will request completion of Vendor or Independent contractor details and a W-9 form, along with any applicable credentials required for the service.
- Once they have completed the process and they are listed on the Approved Spending Plan, you as the participant will be able to submit request forms/invoices to PPL for processing
- Payment will then be issued to the vendors, agencies, or independent contractors either by mail directly to them or to you, as preferred.
There is no wait list with PPL but there are several steps that need to be followed for a person to start with an FMS, including starting with your regional center. Once all steps have been followed, we’ll work to get you started with program.
If you live in an area where we are not currently working with the regional center, we’ll take your information and let you know when we can start working with you. We will keep you informed of our status along the way.
The time to enroll in the CA self-determination program (SDP) can vary depending on your situation. We want to make this process as easy as possible, and our team is ready to help. You can start by reaching out to your service coordinator and attending the SDP orientation.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
MyAccount
MyAccount has everything you need to make sure your self-direction journey is a success. Designed for participants and caregivers, it lets you complete and check all required paperwork, timesheets, budgets and spending, with a focus on making the enrollment process easy.
It’ll make smooth sailing of any choppy waters you encounter while you’re getting set up, giving you the answers and forms you need, right when you need them.
Log in
Select the system your program uses to go to the login page.
Time4Care™
Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.
Learn more about the benefits of Time4Care or watch our training videos here
Download on App Store Download on Google PlayOur complete web app that puts everything you need as a self-director (or case manager, or caregiver!) right at your fingertips.
For Regional Centers & Independent Facilitators:
What makes us a good partner?
Experience is key. In 1999 we worked with the Robert Wood Johnson foundation to design the earliest self-determination models. Today, a quarter century later, our credentials are unmatched. We’re currently a trusted partner to SDPs in 21 states, including California through the CA self-determination program (SDP).
Managing a self-determination program is more than bill payment and accounting. Much, much more. It’s experience and knowledge; it’s empathy and respect; it’s looking out for the participant as well as the program. It’s helping when help is needed.
One of the biggest challenges in running a successful self-determination program is communication. It’s crucial that information is shared between all stakeholder—participants, regional center, independent facilitator, and agency personnel. We have a reliable, secure, and user-friendly web-based system that ensures everyone’s on the same page at all times.
When you enroll in a self-determination program (SDP), you choose who provides your support, and control other aspects of your care. You can hire a family member, friend, or another care worker of your choosing. If a family member is already helping you, they can probably get paid. You become the employer of your caregiver, and also decide how to spend the money you receive from the program. We think it’s a better option for almost everyone over traditional home care agencies.
Technology Built for You
Our mobile and web apps are built for you from the ground up for self-determination. When our EVV app, Time4Care, had some less than stellar reviews in the app stores, we asked real users what wasn’t working and what features they’d like to be included. We implemented their ideas and requests, and today we have an average of 4.5 stars across Apple’s App Store and Google Play. That kind of collaboration is how we operate in all areas of our business. To be a great partner, you have to listen, and be open to change.
Staff who care
The people who work here are passionate about what they do. They understand that our mission goes beyond enrollment and cutting checks. All of us here truly believe that self-determination is the best choice for individuals and health care payers. will become the standard for home-based care.
We’re excited to work with you, if you have any questions or comments, we’d love to hear from you.
Program Documents
FILTER DOCUMENTS
Payroll Documents
CA SDP Payroll Schedule 2024 CA SDP Payroll Schedule 2025 NEW Vendor Invoice Form NEWProcedures & Information
FMS Transfer Process Information NEW Impact to Your Spending Plan – Worker Wages NEW Worker’s Compensation Tips Workers’ Compensation Policy GuideMyAccount
My Account Enrollment Status Quick Guide NEW MyAccount SDP Participant Guide MyAccount SDP Provider Guide MyAccount SDP VendorTime4Care™
Time4Care Quick GuideContact Information
Customer Service Hours:
8 am – 5 pm PST
Customer Service / General Questions:
844-902-6665
Customer Service Email:
pplcalifornia@pplfirst.com