Indiana Division of Aging

Indiana Consumers Directed Attendant Care Program  

PROGRAMS FOR

DD

Developmental Disabilities (Adult)

IDD

Intellectual and Developmental Disabilities (Adult)

A

Aging (Adult)

PD

Physical Disability (Adult)

WHAT’S NEW

  • We are making exciting updates to this page! Please contact our Customer Service team at 1-866-264-2296 for program information.  

Overview

The Indiana Consumer-Directed Attendant Care program assists adults with disabilities and the elderly who use Indiana’s Aged and Disabled Waiver through the Division of Aging. 

If you qualify, you will be able to: 

Participants can 

Work with your case manager to develop a care plan that meets your needs and goals and change your plan if your needs change.

Find, hire, manage, and dismiss your careworkers.

Use BetterOnline to review your budget and approved services.

Use BetterOnline to monitor your careworker’s hours and spending.

Use BetterOnline to review, approve, and submit your careworker’s timesheets.

Services include

Payroll – We process payroll for your care worker using money from your budget.

Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.

Monthly budget managementWe help you keep your spending on track. 

Enrollment support – We help you and your careworker with enrollment and training through your enrollment specialist,

Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.

Service reports – With our reports you’ll always have a clear picture of the services you’ve received. 

Health and Wellness

(for the 59 year old and under participants)

More information coming on July 1, 2024

Pathways Program – Anthem

(for the 60 year old and above participants)

More information coming on July 1, 2024

Pathways Program – Humana

(for the 60 year old and above participants)

More information coming on July 1, 2024

Pathways Program – United Healthcare

(for the 60 year old and above participants)

More information coming on July 1, 2024

How to get started

Take the questionnaire

Time4Care™

Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.

Time4Care is our highly rated mobile solution for Apple and Android smart devices.

Reminders to submit timesheets

Timesheet submission and approval alerts

Timesheet error checking

Offline time entry

Simple calendar interface

Privacy features

Documentation

Instant timesheet approval

Works right in the MyAccount/BetterOnline portal

BetterOnline™

Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.

Log in

Select the system to go to the login page.

Time4Care™

Log time and review, approve, and submit timesheets with ease.

Learn more about the benefits of Time4Care

Download on App Store Download on Google Play
BetterOnline™

Fill out, approve, and submit timesheets, complete enrollment paperwork, and run reports 

Program Documents

FILTER DOCUMENTS

Procedures & Information

Federal Form 2678 NEW Federal Form W-4 2023 NEW Federal SS-4 Form NEW Federal USCIS Form I-9 2023 NEW Health and Wellness_IN FSSA Consumer Referral Form – PPL24 NEW Health and Wellness_IN FSSA Consumer and Employee Relationship Form NEW Health and Wellness_IN FSSA Direct Deposit Update NEW Health and Wellness_IN FSSA Employee Checklist NEW Health and Wellness_IN FSSA Employee Enrollment NEW Health and Wellness_IN FSSA Employee Training Checklist NEW Health and Wellness_IN FSSA Employee Welcome Letter NEW Health and Wellness_IN FSSA Employer Welcome Letter + FAQs – PPL24 NEW Health and Wellness_IN FSSA Employer of Record Cover Page – PPL24 NEW Health and Wellness_IN FSSA Employment Agreement NEW Health and Wellness_IN FSSA FLSA Live-in Exemption NEW Health and Wellness_IN FSSA Information Authority Form – PPL24 NEW Health and Wellness_IN FSSA Referral Form Cover Page – PPL24 NEW Health and Wellness_IN FSSA Separation of Employment Form NEW Health and Wellness_IN FSSA Tax Exemptions NEW Health and Wellness__IN FSSA Employer Agreement – PPL24 NEW IN POA-1 Form 49357 (7-23) NEW IN SF 2837 NEW IN WH-4 (8-23) NEW Pathways_Consumer Referral Form – PPL24 NEW Pathways_IN FSSA Consumer and Employee Relationship Form NEW Pathways_IN FSSA Direct Deposit Update NEW Pathways_IN FSSA Employee Checklist NEW Pathways_IN FSSA Employee Enrollment NEW Pathways_IN FSSA Employee Training Checklist NEW Pathways_IN FSSA Employee Welcome Letter NEW Pathways_IN FSSA Employer Agreement – PPL24 NEW Pathways_IN FSSA Employer Welcome Letter + FAQs – PPL24 NEW Pathways_IN FSSA Employer of Record Cover Page – PPL24 NEW Pathways_IN FSSA Employment Agreement NEW Pathways_IN FSSA FLSA Live-in Exemption NEW Pathways_IN FSSA Information Authority Form – PPL24 NEW Pathways_IN FSSA Referral Form Cover Page – PPL24 NEW Pathways_IN FSSA Separation of Employment Form NEW Pathways_IN FSSA Tax Exemptions NEW

Contact Information

Customer Service Hours: Monday – Friday: 9am – 5pm | ET