INDIANA
Indiana Division of Aging
Indiana Consumers Directed Attendant Care Program
PROGRAMS FOR
Developmental Disabilities (Adult)
Intellectual and Developmental Disabilities (Adult)
Aging (Adult)
Physical Disability (Adult)
WHAT’S NEW
- We are making exciting updates to this page! Please contact our Customer Service team at 1-866-264-2296 for program information.
Overview
The Indiana Consumer-Directed Attendant Care program assists adults with disabilities and the elderly who use Indiana’s Aged and Disabled Waiver through the Division of Aging.
If you qualify, you will be able to:
Participants can
Work with your case manager to develop a care plan that meets your needs and goals and change your plan if your needs change.
Find, hire, manage, and dismiss your careworkers.
Use BetterOnline to review your budget and approved services.
Use BetterOnline to monitor your careworker’s hours and spending.
Use BetterOnline to review, approve, and submit your careworker’s timesheets.
Services include
Payroll – We process payroll for your care worker using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Monthly budget management – We help you keep your spending on track.
Enrollment support – We help you and your careworker with enrollment and training through your enrollment specialist,
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Service reports – With our reports you’ll always have a clear picture of the services you’ve received.
Health and Wellness
(for the 59 year old and under participants)
The Health and Wellness (H&W) Waiver serves eligible individuals 59 years of age and younger. The Health and Wellness Waiver Home provides person-centered support to individuals with disabilities to live successfully in their home and community. The H&W Waiver is a home and community based service that provides access to services and supports that promote choice, control, and quality of life for eligible individuals. To qualify for the H&W Waiver, an individual must meet Nursing Facility Level of Care and have a compatible category of Medicaid. The criteria include the individual experiencing a medical condition that is causing the need for assistance with their activities of daily living. The H&W Waiver offers a range of services that are chosen by the individual based upon person-centered principles and are delivered in the home- and community based setting by an approved Medicaid provider.
PathWays for Aging Program
(for the 60 year old and above participants)
The PathWays for Aging (PathWays) Waiver is a statewide managed long-term services and supports (MLTSS) program that serves Medicaid enrollees who are 60 years of age and older and are eligible for Medicaid on the basis of age, blindness, or disability. Enrollees receive long term services and supports (including hospice, nursing facility, and home and community-based services (HCBS) as well as physical and behavioral health services through Managed Care Entities (MCEs). The PathWays 1915(c) waiver provides an alternative to nursing facility admission for enrollees 60 years of age and older. The waiver is designed to provide services to supplement informal supports for individuals who would require care in a nursing facility if waiver or other supports were not available. Services can be used to help participant’s remain in their own homes, as well as assist those living in nursing facilities return to community settings.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Log in
Select the system to go to the login page.
Time4Care™
Log time and review, approve, and submit timesheets with ease.
Learn more about the benefits of Time4Care
Download on App Store Download on Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
FILTER DOCUMENTS
Procedures & Information
Federal Form 2678 NEW Federal Form W-4 2023 NEW Federal SS-4 Form NEW Federal USCIS Form I-9 2023 NEW Health and Wellness_IN FSSA Consumer Referral Form – PPL24 NEW Health and Wellness_IN FSSA Consumer and Employee Relationship Form NEW Health and Wellness_IN FSSA Direct Deposit Update NEW Health and Wellness_IN FSSA Employee Checklist NEW Health and Wellness_IN FSSA Employee Enrollment NEW Health and Wellness_IN FSSA Employee Training Checklist NEW Health and Wellness_IN FSSA Employee Welcome Letter NEW Health and Wellness_IN FSSA Employer Welcome Letter + FAQs – PPL24 NEW Health and Wellness_IN FSSA Employer of Record Cover Page – PPL24 NEW Health and Wellness_IN FSSA Employment Agreement NEW Health and Wellness_IN FSSA Information Authority Form – PPL24 NEW Health and Wellness_IN FSSA Referral Form Cover Page – PPL24 NEW Health and Wellness_IN FSSA Separation of Employment Form NEW Health and Wellness_IN FSSA Tax Exemptions NEW Health and Wellness__IN FSSA Employer Agreement – PPL24 NEW IN POA-1 Form 49357 (7-23) NEW IN SF 2837 NEW IN WH-4 (8-23) NEW Pathways_Consumer Referral Form – PPL24 NEW Pathways_IN FSSA Consumer and Employee Relationship Form NEW Pathways_IN FSSA Direct Deposit Update NEW Pathways_IN FSSA Employee Checklist NEW Pathways_IN FSSA Employee Enrollment NEW Pathways_IN FSSA Employee Training Checklist NEW Pathways_IN FSSA Employee Welcome Letter NEW Pathways_IN FSSA Employer Agreement – PPL24 NEW Pathways_IN FSSA Employer Welcome Letter + FAQs – PPL24 NEW Pathways_IN FSSA Employer of Record Cover Page – PPL24 NEW Pathways_IN FSSA Employment Agreement NEW Pathways_IN FSSA Information Authority Form – PPL24 NEW Pathways_IN FSSA Referral Form Cover Page – PPL24 NEW Pathways_IN FSSA Separation of Employment Form NEW Pathways_IN FSSA Tax Exemptions NEWReferral & Enrollment Process
Consumer Directed Attendant Care Overview IN FSSA Direct Deposit Form IN FSSA Employee Welcome Packet IN FSSA Pay Schedule 2024 IN FSSA Quick Hits Guide IN FSSA Referral Form IN FSSA Separation Of Employment Form IN What To Expect Enrollment Timeline New Employee Enrollment Path Participant Enrollment Path USCIS Form I-9 USCIS Form I-9 Instructions USCIS Form I-9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I-9, Spanish (FOR REFERENCE ONLY)Contact Information
Customer Service Hours: Monday – Friday: 9am – 5pm | ET
Customer Service / General Questions:
1-866-264-2296
Customer Service Email:
infssa-cs@pplfirst.com