CALIFORNIA
Regional Centers
Participant Directed Services (including GGRC)
PROGRAMS FOR
Developmental Disabilities (Adult, 18 and under)
Overview
Participant Directed Services allows you and your family to have more control over your services. Anyone who receives services through the Regional Centers is eligible for this program.
DDS Website and Resources Regarding Client and Applicant Appeals
DDS Appeals, Complaints, and Comments
Phone: 833-538-3723
Participants can
Choose, Hire, Schedule and Supervise your own service providers.
Use our tools to easily manage timesheets and services
Services include
Payroll – We process payroll for your careworker using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Enrollment Assistance – Assistance with enrolling service providers.
How to get started
Are you wondering if self-direction is right for you or your loved one?
PPL’s Tool for Success, EVV
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
Better Online is a web-based app that keeps you organized and gives you the tools and info you need to manage your self-direction journey. Handle timesheets, check how much you spend each month, and get answers when you need them. It’s easy to use and available from any internet-connected device.
Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.
Download on App Store Download on Google PlayHere are some things that will help you learn more about EVV and how to use the Time4Care mobile app:
EVV and Time4Care FAQ Time4Care Quick GuideLog in
Select the system your program uses to go to the login page.
Time4Care™
Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.
Learn more about the benefits of Time4Care
Download in App Store Download in Google PlayFill out, approve, and submit timesheets, complete enrollment paperwork, and run reports
Program Documents
FILTER DOCUMENTS
Payroll Documents
CA PDS Invoice Schedule 2025 NEW CA PDS Payroll Schedule 2025 NEW Transportation Invoice for PassesTrainings & How to Guides
FAQs – Spanish Glossary of Terms – Spanish Guide to Resetting Your Password NEW Portal E-Invoice Instructions for Workers Portal Timesheet And Invoice Instructions for Participants and Employers Portal Timesheet Instructions for Workers Public Partnerships Mobile App Time4Care Instructions Registering For Portal – Employers and Workers Time4care & EVV Info Session For GGRC Employers & Workers (February 2022)Referral & Enrollment Process
California DOJ Background Check Instructions Direct Deposit Application Form CA DE 48 Power of Attorney Form SS-4 NEW Form W4 NEW Point of Contact Form Power of Attorney Transportation Invoices for Mileage & TripProcedures & Information
CA GGRC Workers Compensation Reference Guide EVV FAQ (Chinese) EVV FAQ (English) EVV FAQ (Spanish) Earned Sick Leave FAQs Earned Sick Leave FAQs – Spanish Employer Informational Packet Enrollment Flowchart – Spanish Enrollment Flowchart – Tagalog Enrollment Flowchart – Traditional Chinese FAQ Document FAQs – Traditional Chinese GGRC Show Me The Money Glossary of Terms – Tagalog Glossary of Terms – Traditional Chinese Respite Program Overtime Hours FAQ Sheet – Spanish Respite Program Overtime Hours FAQ Sheet – TagalogTime4Care™
Time4Care Quick Guide (Chinese) Time4Care Quick Guide (Spanish) Time4Care Quick Guide (Tagalog) Time4care EVV Info Session (Chinese Translation) For GGRC Employers Workers (ABRIDGED) Time4care EVV Info Session For GGRC CS 2022 (Spanish) Time4care EVV Usage Feature CA GGRC – Members Time4care EVV Usage Feature CA GGRC – Workers Time4care Quick Guide (English)Contact Information
GGRC Customer Service 8am – 5pm | PT
caggrc@pplfirst.com
1-877-522-1053 (English)
1-877-522-1054 (Spanish)
1-877-522-1055 (Cantonese)
PDS Customer Service 8am – 5pm | PT
1-833-202-6175
1-800-360-5899 (TTY)
capds-cs@pplfirst.com
1-833-571-4908 (Fax)
capds@pplfirst.com (Paperwork)
Work Related Injuries:
1-800-804-9382