STATE
Florida
Florida Participant Direction Option (PDO) – Simply Healthcare
PROGRAMS FOR
Developmental Disabilities (Adult)
Aging (Adult)
Physical Disability (Adult)
IMPORTANT PROGRAM NOTICES
To use MyAccount, you need to register first.
How to get started:
1. Find your email from Public Partnerships (noreply@pplfirst.com).
2. Click on the MyAccount link in the email to create your new password.
3. You will get another email from Public Partnerships. Click the link in this email to confirm your account.
That’s it! Now, your registration is done.
IMPORTANT: If you register for MyAccount, you need to use your NEW MyAccount username and password to log in to Time4Care. Your old Time4Care username and password won’t work anymore.
If you don’t sign up for MyAccount, you can keep using your old Time4Care username and password.
Para usar MyAccount, primero debe registrarse.
Cómo empezar:
1. Encuentre el correo electrónico de Public Partnerships (noreply@pplfirst.com).
2. Haga clic en el enlace de MyAccount del correo electrónico para crear su nueva contraseña.
3. Recibirá otro correo electrónico de Public Partnerships. Haga clic en el enlace de este correo electrónico para confirmar su cuenta.
¡Eso es todo! Ahora su registro está listo.
IMPORTANTE: Si se registra en MyAccount, deberá usar su NUEVO nombre de usuario y contraseña de MyAccount para iniciar sesión en Time4Care. Su antiguo nombre de usuario y contraseña de Time4Care ya no funcionarán.
Si no se registra en MyAccount, puede seguir usando su antiguo nombre de usuario y contraseña de Time4Care.
Overview
Florida Participant Direction Option is available through Simply Healthcare for adults with disabilities and the elderly who use Medicaid waivers.
Participants can
Work with your case manager to develop a care plan that meets your needs and goals and change your plan if your needs change.
Select services and support that are unique to their needs.
Decide how much to pay for services, and negotiate with careworkers (within your budget).
Recruit, hire, manage, and dismiss your careworkers.
Use MyAccount to monitor your careworker’s hours and spending.
Use MyAccount or Time4Care to review, approve, and submit your careworker’s timesheets.
Services include
Payroll – We process payroll for your careworker using money from your budget.
Employment tax requirements – We handle all employment-related taxes for you, including federal, state, local, and unemployment.
Monthly budget management – We help you keep your spending on track.
Enrollment support – We help you and your careworker with enrollment and training through your enrollment specialist,
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Service reports – With our reports you’ll always have a clear picture of the services you’ve received.
How to get started
Are you wondering if self-direction is right for you or your loved one?
Time4Care™
Both participants (employers) and caregivers (employees) have lots of timekeeping to do when working in a self-direction program.
Time4Care is our highly rated mobile solution for Apple and Android smart devices.
Reminders to submit timesheets
Timesheet submission and approval alerts
Timesheet error checking
Offline time entry
Simple calendar interface
Privacy features
Documentation
Instant timesheet approval
Works right in the MyAccount/BetterOnline portal
BetterOnline™
BetterOnline is a web-based app that will remain available to view certain historical documents. New program enrollees will not have access to BetterOnline- they will use MyAccount instead. Read on to learn more about MyAccount.
MyAccount
MyAccount is our complete web app that puts everything you need as a self-director (or case manager, or caregiver!) right at your finger tips.
Training Videos
Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV) is used in your program. Submit and approve timesheets with Time4Care EVV, our easy-to-use mobile app.
Download on App Store Download on Google PlayHere are some things that will help you learn more about EVV and how to use the Time4Care mobile app:
EVV and Time4Care FAQ Time4Care Quick GuideLog in
Select the system your program uses to go to the login page.
Time4Care™
Log time, review, approve, and submit timesheets, and handle electronic visit verification with ease.
Learn more about the benefits of Time4Care
Download in App Store Download in Google PlayBetterOnline is a web-based app that will remain available to view certain historical documents. New program enrollees will not have access to BetterOnline- they will use MyAccount instead.
Our complete web app that puts everything you need as a self-director (or case manager, or caregiver!) right at your fingertips.
Program Documents
FILTER DOCUMENTS
Payroll Documents
FL Simply Pay Schedule 2025 NEW IRS Form W-4 IRS Form W-4 (Spanish) Pay Schedule NEWReferral & Enrollment Process
Affidavit Of Compliance With Background Screening Requirements Checklist To Complete I-9 Form DSW Worker Application NEW IRS Form W-4 2024 (Español) Instructions To Complete I-9 Form RT 83 RT 83 (Español) USCIS Form I 9 Instructions, Spanish (FOR REFERENCE ONLY) USCIS Form I 9, Spanish (FOR REFERENCE ONLY) USCIS Form I-9 USCIS Form I-9 InstructionsContact Information
Customer Service Hours:
Monday – Friday: 8am – 8pm;
Saturday: 9am – 1pm | ET
Customer Service / General Questions:
1-877-908-1749
Customer Service Email:
flsimplypdo@pplfirst.com
For Work Related Injuries:
1-800-804-9382